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inforrmatix-customersRave Reviews From Real Customers

Don't just take our word for it—hear from the clients who have experienced measurable results by partnering with Informatix.

We're proud to have worked with dozens of innovative, results-focused companies, helping them leverage modern-day technologies to connect with more customers, strengthen their brands, and boost their bottom line.

We'd be happy to add your venture to our growing family of satisfied businesses.

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Success Stories

Financial Services - Pioneer Mortgages


Pioneer Mortgages is one of Australia's leading non-bank mortgage firms, offering loans to home buyers, real estate investors, and businesses. They specialise in providing financ

Financial Services - Pioneer Mortgages

pioneer_mortgages_logo
Pioneer Mortgages is one of Australia's leading non-bank mortgage firms, offering loans to home buyers, real estate investors, and businesses. They specialise in providing financing to individuals and corporations who can't secure a loan through a banking institution, or who prefer not to deal with the regular banks.

 

With 30 years of experience, Pioneer is a trusted voice in the financing world, with a stellar reputation among real estate agents and home buyers. But by the same token, their age and experience meant that their branding and digital workflows were out of date and in need of an overhaul.


The company needed an eye-catching, compelling look for their email newsletter and other electronic mailings. They also came to us seeking improvements in their digital marketing systems in New Zealand and other areas, and their other brands in the Pioneer group of companies.


Informatix was pleased to provide this mortgage management business with a series of email templates and designs. These distinctive and modern templates fill a gap in their communications with partners, customers, prospects and colleagues. We also compiled Pioneer's email databases and streamlined their digital workflows, as well as providing training and support for their marketing and online outreach. This kind of fine-tuning enables Pioneer Mortgages to increase productivity, improve the appearance of their marketing, and represent themselves with fresh, modern branding.

 

 

Balinese Day Spa - ikatan


Ikatan Day Spa is one of the country's favourite luxury centers, listed by the Australia Travel Awards among its top five destination spa experiences, and nominated four t

Balinese Day Spa - ikatan

ikatan-small-logo
Ikatan Day Spa is one of the country's favourite luxury centers, listed by the Australia Travel Awards among its top five destination spa experiences, and nominated four times over for Best Destination Spa in Australia

 

Offering a variety of body treatments, facials, massage therapy, and foot and hand treatments, Ikatan is a one-of-a-kind relaxation, skin care, and anti-aging center.


Dissatisfied with their previous newsletter provider, the spa's management contacted Informatix for help with their marketing and online client services. In response to their pressing needs and wishes, we have been able to provide Ikatan with a combination of services that have refreshed the center's marketing and web accessibility. Leveraging Informatix email design, email marketing, and web form integration, Ikatan Spa is now showcasing its services with renewed and revitalized client communications and marketing tools.


"We have been so impressed with [Informatix] products, service, and integrity that I have already recommended them to friends for their businesses," says Ikatan's manager, Katrina. "Our newsletter open rate has increased and the response to e-news has been steady because I am guided by Informatix."


To learn more about Ikatan Balinese Day Spa, visit their website, at http://www.ikatanspa.com/about-ikatan-spa/.

 

Natural Marketplace - About Life


About Life
is an organic food supplier and health-focused brand that provides
Rozelle and Bondi rest

Natural Marketplace - About Life

aboutlife_logo
About Life
is an organic food supplier and health-focused brand that provides
Rozelle and Bondi restaurants, stores, and shoppers with the finest in high-
quality, chemical-free, and environmentally friendly foods.

 

Offering catering, food tours, and a cooking school that teaches healthy food preparation based on naturopathic and nutritional principles, About Life is a business on the cutting edge of food science and natural health.

 

When About Life approached Informatix about ramping up their marketing strategies, we were able to support their outreach efforts with our custom email marketing and SMS marketing systems. Today, this health food business relies on Informatix platforms to get the word out about their natural products via newsletters, promotions, customer reward programs, and general communication campaigns that sizzle.

 

For more information on About Life, visit their website at http://aboutlife.com.au/store/...or contact Informatix to start planning your own email, SMS, newsletters, reward programs, and other marketing initiatives.

 

Printing Services - Star Stuff Graphic


Star Stuff Graphic
goes above and beyond standard printing functions, delivering custom digital and screen-printed badge

Printing Services - Star Stuff Graphic

Screen_Shot_2011-09-29_at_4.34.04_PM
Star Stuff Graphic
goes above and beyond standard printing functions, delivering custom digital and screen-printed badges, tags, signs, labels, and shelf displays to a variety of businesses across Australia. 

Since it was founded 50 years ago in Brisbane, Star Stuff Graphic has gone on to become one of the nation's premier printers and manufacturers, and we are proud to offer our services to this stellar company.

 

Informatix was hired to assist Star Stuff Graphic with lead generation, website forms, and promotions. We've provided them with lead capture forms for their website that make it easy for interested customers to request a quote or additional information, and to better enable Star Stuff to sort and manage their incoming requests. We also prepare catchy product announcements and promotional marketing so this printing giant can get the word out about special deals and new offerings.

 

For more information about Star Stuff Graphic, visit their website at http://www.starstuffgraphic.com/ or contact Informatix to learn how we can help your business succeed with web, SEO, branding, and promotional services.

 

Debtor Financing - Cash Resources Australia

Cash Resources Australia is a firm specializing in debtor financing for large and small businesses. They support Australi

Debtor Financing - Cash Resources Australia

cash-resourcesCash Resources Australia is a firm specializing in debtor financing for large and small businesses. They support Australian companies with enhanced cash flow options that provide greater speed, flexibility, and privacy than traditional bank financing. This company knows what it takes to keep a thriving business running.

 

In turn, Cash Resources Australia relies on Informatix when they need IT marketing expertise. We've designed a template for their email marketing campaign, and trained them in using our customisable platform to contact their clients and prospects. We have also provided this business with e-marketing consulting services to boost their email deliverability and open rate.

 

Since the beginning of our partnership, Cash Resources Australia has experienced a consistent email open rate on their e-news and special promotions, as well as significant lead generation. It's a pleasure to work with such a professional firm and help them achieve real results.

 

Payroll & HR Management - Aurion

Aurion is a software development company specializing in online human resources, payroll systems, and

Payroll & HR Management - Aurion

aurion-logoAurion is a software development company specializing in online human resources, payroll systems, and staff management. With four locations in Brisbane, Canberra, Melbourne, and Sydney, Aurion provides support to businesses throughout Australia. Companies in every industry, from manufacturing to education to food services, rely on Aurion software to manage their recruitment, hiring, records, and payroll needs.

 

Informatix was able to assist Aurion with its online marketing, building a new Google Adwords campaign from the ground up to promote this growing software business. We also trained Aurion's staff on the key skills they need to manage their own Adwords account, enabling them to modify and control their online marketing.

 

There's no better way to attract new online business than with fresh, unique advertising that stays ahead of the pack, and Aurion is well on its way to a powerful marketing strategy that will provide returns for many years to come.

 

Recruitment - Veritas Recruitment

Veritas Recruitment is a top Australian recruitment firm, headed up by a team that has worked

Recruitment - Veritas Recruitment

veritas-recruitment-logoVeritas Recruitment is a top Australian recruitment firm, headed up by a team that has worked in this field for the past two decades. Their offices in Sydney and Melbourne provide local candidates to fill staffing needs of all kinds, from accounting and finance to HR, sales, marketing, and technical positions.

 

When Veritas Recruitment Parramatta needed assistance with their email and automated marketing systems, they turned to Informatix. We've provided this staffing expert with an email marketing platform enabling them to send candidate profiles and staffing updates to clients, growing their business with targeted mailings and notices.

 

The company also relies on Informatix for a model that targets new clients with individual marketing campaigns, as well as for database management. These automated processes save Veritas hours of work per week, and help to bring in new clients with each and every communication.

 

Real Estate - Rose Callaghan Realty

Rose Callaghan Realty is a real estate agency focused on properties in the Noosa and Sunshine Beach area. With a clean, elegant.....

Real Estate - Rose Callaghan Realty

rose-callaghan-logo-case-studiesRose Callaghan Realty is a real estate agency focused on properties in the Noosa and Sunshine Beach area. With a clean, elegant website and professional real estate blog featuring premium rentals and properties for sale, this top realty firm has a solid handle on their Internet presence and online media.

 

With their online branding already well-established, Rose Callaghan Reality came to Informatix for help with their email marketing and e-newsletter. They needed a seamless, automated email marketing stream that would keep their holiday clients and property owners informed of local events and industry trends.

 

Informatix provided this top realtor with a sophisticated e-newsletter template enabling them to personalize their client communications and keep in touch with customers on an ongoing basis. We also added a simple registration form to capture website leads when new readers visit the site. The next step for this results-oriented realty firm will be adding email updates based on local Sunshine Coast events and activities.

 

Day Spa - Le Beau Day Spa

A nationally renowned spa in Perth, Le Beau Day Spa is advertised as "a sanctuary for the senses". Offering

Day Spa - Le Beau Day Spa

Le_Beau_Logo_-_smallA nationally renowned spa in Perth, Le Beau Day Spa is advertised as "a sanctuary for the senses". Offering everything from beauty treatments for men and women to bridal care, couples packages, and medispa services, this Kardinya spa has been selected as the Best Spa Establishment by the Association of Professional Aestheticians of Australia and winner of the Thalgo National Blue Sky Award for Beauty/Day Spa of 2011.

 

With these prominent awards under its belt and a growing community of clients and fans, Le Beau Day Spa's reputation is on the rise—and its ascent has been aided by the most current, technology-based marketing Informatix has to offer. We've been privileged to work with this top spa to rejuvenate their online magazine and support their e-marketing efforts.


Where Le Beau used to offer an outdated PDF publication format, the new magazine features advanced flip page technology that improves the appearance, professionalism, and overall experience for readers. We've also created a customized online marketing initiative that delivers timely information targeted to viewers who are interested in what this premium spa has to offer.


Le Beau's management chose to use Informatix for their online "prints" and marketing needs not only because of our versatile services, but also because of the simplicity and convenience of their local phone and email support.


Informatix wishes to congratulate Le Beau Day Spa on their recent awards and wish them the best as they continue to grow and prosper in a competitive industry.

 

Electronics Distribution - Braemac

Founded in 1986 in Sydney, Braemac is Australia's largest distributor of electronic components. A major player in the

Electronics Distribution - Braemac

braemac-logoFounded in 1986 in Sydney, Braemac is Australia's largest distributor of electronic components. A major player in the technology scene in Asia and worldwide, this electronics expert provides parts and services to IT and computer companies in Australia, New Zealand, Singapore, Hong Kong, Japan, the U.S., and the UK. With a focus on superior quality, service and reliability, Braemac sources microprocessors, cables, controllers, and more from all over the world, offering top brands supported by the expertise of trained engineers.

 

Braemac provides hands-on expertise in technology, parts, and engineering, but when it comes to generating marketing materials and keeping in touch with clients, this tech giant turns to Informatix. In addition to managing Braemac's e-newsletters and seminar needs by creating custom registration materials, forms, and invitations for their events, we also create, collate, and distribute their monthly email newsletter, informing clients of their service offerings and maintaining crucial contact with businesses around the world.

 

Technology experts at Braemac prepare the text and images for their mailings and then we handle the rest, designing a newsletter spread that showcases the organization's expertise. By acting as an "online print shop" for companies like Braemac, we deliver an essential service that saves our clients countless hours of work and produces a top-quality product that they're proud to share with their customers.

 

IT - Infinite Technology Solutions

Infinite Technology Solutions is an IT and Business Management firm providing support to businesses all over the country. From communication management to customer relatio

IT - Infinite Technology Solutions

faviconInfinite Technology Solutions is an IT and Business Management firm providing support to businesses all over the country. From communication management to customer relationships and business services, this cutting-edge software and IT business helps other companies put their best foot forward in every part of their operations, creating goodwill in the community and building a memorable brand.

 

Recently, Informatix has been given the opportunity to work with Infinite Technology Solutions to develop their image and identity, through changes to their website and branding. We've provided this forward-thinking firm with a new look and easier navigation on their site, while also improving their SEO and SEM and fine-tuning their Google Adwords campaign to bring in more qualified prospects.


Infinite Technology Solutions has also taken advantage of our Joomla CMS set up, a system that allows them to manage their own website content and update their pages with new information and graphics as needed. We're pleased to partner with Infinite Technology Solutions as they make these changes and step into their new and enhanced web presence.

 

Information Systems - PSMA

Founded in 1993 as a government consortium, PSMA is a national expert on data sources and spatial knowledge. The original

Information Systems - PSMA

PSMA_AustraliaFounded in 1993 as a government consortium, PSMA is a national expert on data sources and spatial knowledge. The original mandate was to create a digital base map for the 1996 Australian census, which was used by the government and eventually released for sale to the private sector.

 

The popularity of this first map revealed a need for further geographic products and programs, in which PSMA has become an expert.
Specializing in mapping, statistics, and national data, this public company continues to provide information, maps, and software to sectors of the Australian government, as well as to commercial groups. Today, they are connected with government bodies in New Zealand and Australia, and with virtually every major geographic and spatial mapping organization from Perth to Queensland to Tasmania.


PSMA recently turned to Informatix for help in assessing the usability of their "Lynx" mapping application. We conducted a software usability survey that revealed several issues with Lynx, including bottlenecks in their spatial mapping system, and allowed PSMA to improve the usability of the software and accommodate the needs of their users. We're proud to have assisted this respected group in improving their latest mapping initiative, and wish them all the best in their upcoming ventures.

 

Automotive Sales & Service - Sunshine Automotive

A fantastic organisation we work with is Sunshine Automotive. The company has been selling and

Automotive Sales & Service - Sunshine Automotive

sunshineautomotiveA fantastic organisation we work with is Sunshine Automotive. The company has been selling and servicing Ford, Jaguar, Kia, and Volvo vehicles for 15 years, and has developed a reputation for stellar customer service and attention to detail.

Sunshine Automotive contacted Informatix to assist in perpetuating that reputation with new technology. We set about tailoring our Emailer system and automated processes to ensure customer

satisfaction at every stage of their interaction with the dealership.

 

For both the sales and service departments, an automated system was developed to send a survey invitation to each customer upon completion of their dealings. Once the survey is completed, the sales or service manager is notified, and any issues are acted upon immediately.

 

Timely management of service issues is paramount to ensuring customer retention. Our custom, automated emails and surveys—as well as the supporting processes and notification systems—are a great example of how we can tailor our programs to suit your company's specific needs.

 

If you have a marketing or customer service issue, chat with an Informatix representative about discovering new ways to service your clients.


For more information on process automation and optimisation
click here.


Online Food Retail & Wholesale - Jen's Cookies

We don't normally play favourites, but one of our much-loved clients makes it difficult by spoiling us with tasty treats whenever we meet with them. Jen's Cookies specialises in

Online Food Retail & Wholesale - Jen's Cookies

jenscookies

We don't normally play favourites, but one of our much-loved clients makes it difficult by spoiling us with tasty treats whenever we meet with them. Jen's Cookies specialises in some of the yummiest and most tantalising treats we've ever tasted. They've also just updated their marketing practices, and we've had a great time getting to know more about this tempting industry.

While their product is traditionally homemade, a growth in resources and size allowed the team to handle a greater capacity of orders. It was our mission to ensure that their marketing and sales systems would help set them up for the future.

We started out by re-branding their website and ensuring that their systems could withstand a higher order volume. The Informatix team specialises in both creative and system web development to ensure smooth operations and visual appeal. Our website integration software guarantees secure transactions and detailed tracking.

 

After ensuring the operational side of the business, it was time to attract the right type of customer. Due to the increased resources and ability to handle larger production volumes, Jen's Cookies was interested in marketing their company as a wholesaler to retail and catering companies. The great-tasting, homemade cookies and sweets are sure to bring customers back time and again; the challenge was getting the right message to the right people.

 

We designed a telemarketing campaign as a personal way of introducing Jen's Cookies to the right decision-making person within the target company. From there, the information was entered into an easy-to-maintain database and a personalised introductory email was automatically sent out. Informatix assisted in this process by formulating the script and email, as well as creating the system to collect and store the information and send the first contact email.


While some liken telemarketing campaigns to pestering calls at inappropriate times, if the person you're calling is interested in your product, the right script will help you form an immediate personal connection. By utilising Informatix technology, you can be confident that your campaign will be managed with ease.

 

For more information on our website development services, click here.
To see the wonderful range of Jen's Cookies and place an order, visit www.jenscookies.com.au


Corporate Catering – Chez Nous Corporate

One of our newest clients at Informatix is Chez Nous Corporate. They are a catering company based in West End, Brisbane whose operations are flourishing due to a fantastic product a

Corporate Catering – Chez Nous Corporate

cheznouscorporate_logoOne of our newest clients at Informatix is Chez Nous Corporate. They are a catering company based in West End, Brisbane whose operations are flourishing due to a fantastic product and personal service.


The company had reached a point in their marketing strategy where advertising wasn't getting strong results, but their customer feedback was so positive that they wanted to share it with a wider public.

They didn't want to spend a lot of money on direct mail or PR services.


Instead, they decided that a clear, entertaining newsletter would encourage communication and allow their current clients to easily pass the message onto colleagues, peers, and friends. A regular competition to 'Send to a Friend' would ensure steady growth of their database.


Chez Nous Corporate chose Informatix to design their e-newsletter and manage the database information. They needed a provider with the technology to monitor and report on each newsletter. By adding direct links to the website after each section of the newsletter, they could see who was interested in what information. The recipients who were regularly clicking through to menus and other information were contacted to see if they needed assistance.


From here, Chez Nous Corporate plans to focus on up-selling and promotions through the newsletter, which has proven to be cost-effective, trackable, and efficient. They are also evaluating Informatix's e-commerce technology as a potential way to streamline their ordering system.


For more information on how Informatix can help you design, launch, and analyze your email campaign, click here.
To subscribe to the Chez Nous Corporate Food-E-News, visit www.cheznouscorporate.com.au.

 

Testimonials

Recruitment - Insync Personnel

"We have celebrated our 1st birthday with an ever-growing client base and brand awareness. One of the integral part of our marketing strategy has been the Informatix.....

Recruitment - Insync Personnel

Insync-Personnel-logo"We have celebrated our 1st birthday with an ever-growing client base and brand awareness. One of the integral part of our marketing strategy has been the Informatix email marketing software, we have found it instrumental in providing a persistent, yet passive avenue of direct marketing which ties in well with our more aggressive intensive part of our marketing roll out – It has assisted us in presenting the professional, corporate image to our clients.

Many clients in fact have commented on how our emailer is refreshing, crisp and well delivered - We cannot recommend the product enough! We are in the process of increasing our usage even further to target select areas with individual and individually tailored emailers – This product represents great value!"

Insync Personnel

 

Hospitality - Granma's Bed & Breakfast

"Informatix helped Granma's Bed & Breakfast to compile a more comprehensive survey for the guests, to enable me

Hospitality - Granma's Bed & Breakfast

granmas-logo"Informatix helped Granma's Bed & Breakfast to compile a more comprehensive survey for the guests, to enable me to obtain more relevant information and feedback for our Bed & Breakfast. This was a quick and pleasant experience and I am sure that there will be other projects that John and his team will be helping me with."

 

Business Networks - Melbourne Junior Chamber Of Commerce

"We depend upon emailer®; not just for reminding our community about relevant events and activities in Melbourne, but also for managing memberships and renewals"

Business Networks - Melbourne Junior Chamber Of Commerce

mjcc_logo"We depend upon emailer®; not just for reminding our community about relevant events and activities in Melbourne, but also for managing memberships and renewals"

 

Accounting - John Papas & Associates

"Over 50% of our clients rang us to tell us how great our emailer® looked and how they were glad to see us using this form of communication"

Accounting - John Papas & Associates

jpa_logo"Over 50% of our clients rang us to tell us how great our emailer® looked and how they were glad to see us using this form of communication"

 

Insurance - Australian Unity Investments


"It was one of those crazy working days in August, when I found myself juggling a million tasks at Australia Unity, including sending out a rather detailed newsletter using emailer® to 1500 of our most important clients.

Insurance - Australian Unity Investments


australiaunity_logo"It was one of those crazy working days in August, when I found myself juggling a million tasks at Australia Unity, including sending out a rather detailed newsletter using emailer® to 1500 of our most important clients.

Because I didn't have the time to make those critical last minute changes to the document I called on the emailer® team, who came to the rescue in my hour of need. They reformatted tables, updated photos, uploaded the entire database and made those pedantic little changes (that some suppliers find completely infuriating) with the minimum of fuss. We got the newsletter out on time (looking magnificent) thanks to the team at emailer®"

 


 

 

Tourism & Hospitality - Tourism Jervis Bay

"Being a small non profit association we have found the emailer® system a brilliant tool to market our area Jervis Bay, to the media and other interested groups with our Jervis Bay Infocus Newsletter.

Tourism & Hospitality - Tourism Jervis Bay

jervisbay"Being a small non profit association we have found the emailer® system a brilliant tool to market our area Jervis Bay, to the media and other interested groups with our Jervis Bay Infocus Newsletter.

We also use the emailer system to speed up new membership applications with online voting as well as keeping all members up to date on meeting dates minutes of meetings and on members own specials or events. The emailer® system is very cost effective and the online support has been excellent from the Team at emailer®. No computer degree is required as is the most user friendly system we tried before signing up with the emailer® system. "

 


 

Wine Distribution - Adelaide Cellar Door

"emailer® has made a huge difference to our business! Since using the Informatix emailer® our wine sales at Adelaide Cellar Door have increased enormously in Australia & Hong Kong.

 

Wine Distribution - Adelaide Cellar Door

adelaidecellar_image"emailer® has made a huge difference to our business! Since using the Informatix emailer® our wine sales at Adelaide Cellar Door have increased enormously in Australia & Hong Kong.

 

It has been so much easier to contact our customers so we've done it more often. Customers have spread the word about our business because it's easy for them to do so. We've been able to assess the effectiveness of our campaigns much more easily. We should have started using Informatix ages ago! " 


 

Business Consulting - Business Fitness

"Thank you for your excellent support and service levels throughout this project. I have been most impressed (and relieved, as it's a highly mission critical project for our company) with your levels of expertise and responsiveness, as well as the

Business Consulting - Business Fitness

businessfitness"Thank you for your excellent support and service levels throughout this project. I have been most impressed (and relieved, as it's a highly mission critical project for our company) with your levels of expertise and responsiveness, as well as the robustness of the i-Surveys/Informatix online survey technology.

 

Your suggestions and assistance in the design of the survey were also very insightful and helped ensure the survey was as easy as possible for people to complete. We will definitely be using i-Surveys for our Good Bad Ugly™ benchmarking survey again next year. I highly recommend your services to anyone who needs to conduct important online surveys for their company."

 


 

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Contact Details:
Phone: + 617 3831 0033
Fax:     + 617 3102 6182
info@informatix.com.au
www.informatix.com.au
www.emailer.net.au
www.isurveys.com.au

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Company Details:
Informatix Pty Ltd.
ABN: 66 051 991 596
Level 7
131 Wickham Terrace
Spring Hill QLD 4000
Australia
 

What Motivates Us? Your Success.
The landscape of modern business is changing every day, constantly redefined by new technologies and processes. With so much complexity and uncertainty, we recognized a need for a solid, trusted partner with the resources to help companies navigate the simplest path to success.

Support:
Phone: 1300 880 397
Email: support@informatix.com.au
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Skype ID: informatixau 

 

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