Because I didn't have the time to make those critical last minute changes to the document I called on the emailer® team, who came to the rescue in my hour of need. They reformatted tables, updated photos, uploaded the entire database and made those pedantic little changes (that some suppliers find completely infuriating) with the minimum of fuss. We got the newsletter out on time (looking magnificent) thanks to the team at emailer®"

We also use the emailer system to speed up new membership applications with online voting as well as keeping all members up to date on meeting dates minutes of meetings and on members own specials or events. The emailer® system is very cost effective and the online support has been excellent from the Team at emailer®. No computer degree is required as is the most user friendly system we tried before signing up with the emailer® system. "

It has been so much easier to contact our customers so we've done it more often. Customers have spread the word about our business because it's easy for them to do so. We've been able to assess the effectiveness of our campaigns much more easily. We should have started using Informatix ages ago! " 

Your suggestions and assistance in the design of the survey were also very insightful and helped ensure the survey was as easy as possible for people to complete. We will definitely be using i-Surveys for our Good Bad Ugly™ benchmarking survey again next year. I highly recommend your services to anyone who needs to conduct important online surveys for their company."

satisfaction at every stage of their interaction with the dealership.

For both the sales and service departments, an automated system was developed to send a survey invitation to each customer upon completion of their dealings. Once the survey is completed, the sales or service manager is notified, and any issues are acted upon immediately.

Timely management of service issues is paramount to ensuring customer retention. Our custom, automated emails and surveys—as well as the supporting processes and notification systems—are a great example of how we can tailor our programs to suit your company's specific needs.

If you have a marketing or customer service issue, chat with an Informatix representative about discovering new ways to service your clients.

For more information on process automation and optimisation click here.

While their product is traditionally homemade, a growth in resources and size allowed the team to handle a greater capacity of orders. It was our mission to ensure that their marketing and sales systems would help set them up for the future.

We started out by re-branding their website and ensuring that their systems could withstand a higher order volume. The Informatix team specialises in both creative and system web development to ensure smooth operations and visual appeal. Our website integration software guarantees secure transactions and detailed tracking.

After ensuring the operational side of the business, it was time to attract the right type of customer. Due to the increased resources and ability to handle larger production volumes, Jen's Cookies was interested in marketing their company as a wholesaler to retail and catering companies. The great-tasting, homemade cookies and sweets are sure to bring customers back time and again; the challenge was getting the right message to the right people.

We designed a telemarketing campaign as a personal way of introducing Jen's Cookies to the right decision-making person within the target company. From there, the information was entered into an easy-to-maintain database and a personalised introductory email was automatically sent out. Informatix assisted in this process by formulating the script and email, as well as creating the system to collect and store the information and send the first contact email.

While some liken telemarketing campaigns to pestering calls at inappropriate times, if the person you're calling is interested in your product, the right script will help you form an immediate personal connection. By utilising Informatix technology, you can be confident that your campaign will be managed with ease.

For more information on our website development services, click here.
To see the wonderful range of Jen's Cookies and place an order, visit www.jenscookies.com.au. 

They didn't want to spend a lot of money on direct mail or PR services.

Instead, they decided that a clear, entertaining newsletter would encourage communication and allow their current clients to easily pass the message onto colleagues, peers, and friends. A regular competition to 'Send to a Friend' would ensure steady growth of their database.

Chez Nous Corporate chose Informatix to design their e-newsletter and manage the database information. They needed a provider with the technology to monitor and report on each newsletter. By adding direct links to the website after each section of the newsletter, they could see who was interested in what information. The recipients who were regularly clicking through to menus and other information were contacted to see if they needed assistance.

From here, Chez Nous Corporate plans to focus on up-selling and promotions through the newsletter, which has proven to be cost-effective, trackable, and efficient. They are also evaluating Informatix's e-commerce technology as a potential way to streamline their ordering system.

For more information on how Informatix can help you design, launch, and analyze your email campaign, click here.
To subscribe to the Chez Nous Corporate Food-E-News, visit www.cheznouscorporate.com.au.

Katrina Christ Photography initially approached Informatix to help support and develop their web marketing presence, and we were delighted to provide them with many of our most popular business tools.

Katrina Christ began using our Emailer system to send and post e-newsletters, to promote special offers, update customer profiles, and for their specialized online contact form that prospective customers use to enquire about their services. As the company ramps up for Mother's Day promotions, they're using the automated processes in our Emailer to easily set up special offers.

Our tools are specifically designed to streamline the advertising and awareness of your business' products or services. Contact an Informatix representative to learn more about our well-rounded business services.

For more information on how Informatix can help you design, launch, and analyze your email campaign, click here.
To check outKatrina Christ Photography, visit www.katrinachrist.com.au.

OCA uses live chat to engage with customers, answer questions, and receive real-time feedback on their services and web accessibility.

Our software also allows them to sell directly to customers, streamlining site usability and providing prompt answers to product-related questions. Live chat has been instrumental in helping OCA identify and repair issues with their online sale process, saving them time and money.

a user-friendly approach to business services from their two locations in Sydney and Parramatta, Australia. 

This specialist firm believes in doing only the work in which its experts excel, leaving more ordinary accountancy work to generalists. Extending that same philosophy in their own business and promotions, they chose Informatix as their dedicated source for e-marketing and email consulting needs. 

marketplace and to improve their ability to attract and provide the best candidates.

Whether they're running candidate surveys, customer surveys, or market research analysis to interpret the competitive forces in the business marketplace, Clicks IT Recruitment relies on Informatix for a helping hand.

We're pleased to provide this cutting-edge company with assistance in setting up, promoting, and processing their surveys as they develop the most current and comprehensible recruitment statistics available.