In addition to traditional accounting, audit, and tax advice, Whitehills provides its clients with services for taxation law changes, corporate regulation, and business financing. The company strives to remain on the cutting edge of the financial industry, in order to provide the most up-to-date services in this complex field.

 

When Whitehills recently introduced a new procedure, they came to Informatix to help them gain insight into customer perception and adoption of this new process. After the company provided us with raw data for a customer survey, we reviewed the materials, offered feedback, and created branding for the survey that aligned with Whitehills' goals.

 

In addition, we furnished suggested copy for the survey, invitation emails, and website. To help the company gain the most benefit from the data, we generated an online reporting portal that enabled them to view survey results in real time. We are currently managing the entire survey process for a six-month period.

 

Informatix is thrilled to help Whitehills gain insight into their customers' needs, providing them with tools that will help the company continue to deliver exceptional customer service in the financial industry.

 

 

 

The company works with a national network of affiliates, brokers, and partners, including Australia's leading online mortgage brand, eChoice. They specialize in residential mortgages and services for brokers and home loan consumers.

Firstfolio uses our email marketing platform in a variety of ways that help them reach out to their customers, providing value-added information and services to keep them engaged:

• Information nights and event planning
• Annual AFL tipping competition
• The latest industry news
• General customer marketing

Informatix is pleased to assist Firstfolio Limited in keeping their business and services front-of-mind for their customers, and developing relationships with the various sectors involved in the financial industry that help the company strengthen their brand, increasing both awareness and profitability.

 

 

 

The studio specializes in portraits, including signature black and white photography and the recent launch of their Lifestyles color line, all photographed at the clients' homes.
Since 2007, the studio has worked with Informatix to build their marketing and online client systems. They employ our marketing system emailer for their website registration forms—a great lead generator tool that doubles as a pre-qualifier for clients.

We've helped Katrina Christ Photography to design and deploy targeted, personalized email campaigns for their regular promotions and special VIP offers. In addition, we've created lead generation campaigns that use digitally automated word-of-mouth mechanisms to grow their customer database.

Informatix is pleased to assist this studio in representing themselves with the latest advances in marketing technology, maintaining critical contact with their existing customer base while receiving new leads through their newly designed website at http://katrinachrist.com.au.

 

 

 

With 30 years of experience, Pioneer is a trusted voice in the financing world, with a stellar reputation among real estate agents and home buyers. But by the same token, their age and experience meant that their branding and digital workflows were out of date and in need of an overhaul.

The company needed an eye-catching, compelling look for their email newsletter and other electronic mailings. They also came to us seeking improvements in their digital marketing systems in New Zealand and other areas, and their other brands in the Pioneer group of companies.

Informatix was pleased to provide this mortgage management business with a series of email templates and designs. These distinctive and modern templates fill a gap in their communications with partners, customers, prospects and colleagues. We also compiled Pioneer's email databases and streamlined their digital workflows, as well as providing training and support for their marketing and online outreach. This kind of fine-tuning enables Pioneer Mortgages to increase productivity, improve the appearance of their marketing, and represent themselves with fresh, modern branding.

 

 

 

Offering a variety of body treatments, facials, massage therapy, and foot and hand treatments, Ikatan is a one-of-a-kind relaxation, skin care, and anti-aging center.

Dissatisfied with their previous newsletter provider, the spa's management contacted Informatix for help with their marketing and online client services. In response to their pressing needs and wishes, we have been able to provide Ikatan with a combination of services that have refreshed the center's marketing and web accessibility. Leveraging Informatix email design, email marketing, and web form integration, Ikatan Spa is now showcasing its services with renewed and revitalized client communications and marketing tools.

"We have been so impressed with [Informatix] products, service, and integrity that I have already recommended them to friends for their businesses," says Ikatan's manager, Katrina. "Our newsletter open rate has increased and the response to e-news has been steady because I am guided by Informatix."

To learn more about Ikatan Balinese Day Spa, visit their website, at http://www.ikatanspa.com/about-ikatan-spa/.

 

 

Offering catering, food tours, and a cooking school that teaches healthy food preparation based on naturopathic and nutritional principles, About Life is a business on the cutting edge of food science and natural health.

 

When About Life approached Informatix about ramping up their marketing strategies, we were able to support their outreach efforts with our custom email marketing and SMS marketing systems. Today, this health food business relies on Informatix platforms to get the word out about their natural products via newsletters, promotions, customer reward programs, and general communication campaigns that sizzle.

 

For more information on About Life, visit their website at http://aboutlife.com.au/store/...or contact Informatix to start planning your own email, SMS, newsletters, reward programs, and other marketing initiatives.

 

Since it was founded 50 years ago in Brisbane, Star Stuff Graphic has gone on to become one of the nation's premier printers and manufacturers, and we are proud to offer our services to this stellar company.

 

Informatix was hired to assist Star Stuff Graphic with lead generation, website forms, and promotions. We've provided them with lead capture forms for their website that make it easy for interested customers to request a quote or additional information, and to better enable Star Stuff to sort and manage their incoming requests. We also prepare catchy product announcements and promotional marketing so this printing giant can get the word out about special deals and new offerings.

 

For more information about Star Stuff Graphic, visit their website at http://www.starstuffgraphic.com/ or contact Informatix to learn how we can help your business succeed with web, SEO, branding, and promotional services.

 

 

In turn, Cash Resources Australia relies on Informatix when they need IT marketing expertise. We've designed a template for their email marketing campaign, and trained them in using our customisable platform to contact their clients and prospects. We have also provided this business with e-marketing consulting services to boost their email deliverability and open rate.

 

Since the beginning of our partnership, Cash Resources Australia has experienced a consistent email open rate on their e-news and special promotions, as well as significant lead generation. It's a pleasure to work with such a professional firm and help them achieve real results.

 

 

Informatix was able to assist Aurion with its online marketing, building a new Google Adwords campaign from the ground up to promote this growing software business. We also trained Aurion's staff on the key skills they need to manage their own Adwords account, enabling them to modify and control their online marketing.

 

There's no better way to attract new online business than with fresh, unique advertising that stays ahead of the pack, and Aurion is well on its way to a powerful marketing strategy that will provide returns for many years to come.

 

 

When Veritas Recruitment Parramatta needed assistance with their email and automated marketing systems, they turned to Informatix. We've provided this staffing expert with an email marketing platform enabling them to send candidate profiles and staffing updates to clients, growing their business with targeted mailings and notices.

 

The company also relies on Informatix for a model that targets new clients with individual marketing campaigns, as well as for database management. These automated processes save Veritas hours of work per week, and help to bring in new clients with each and every communication.

 

 

With their online branding already well-established, Rose Callaghan Reality came to Informatix for help with their email marketing and e-newsletter. They needed a seamless, automated email marketing stream that would keep their holiday clients and property owners informed of local events and industry trends.

 

Informatix provided this top realtor with a sophisticated e-newsletter template enabling them to personalize their client communications and keep in touch with customers on an ongoing basis. We also added a simple registration form to capture website leads when new readers visit the site. The next step for this results-oriented realty firm will be adding email updates based on local Sunshine Coast events and activities.

 

 

With these prominent awards under its belt and a growing community of clients and fans, Le Beau Day Spa's reputation is on the rise—and its ascent has been aided by the most current, technology-based marketing Informatix has to offer. We've been privileged to work with this top spa to rejuvenate their online magazine and support their e-marketing efforts.

Where Le Beau used to offer an outdated PDF publication format, the new magazine features advanced flip page technology that improves the appearance, professionalism, and overall experience for readers. We've also created a customized online marketing initiative that delivers timely information targeted to viewers who are interested in what this premium spa has to offer.

Le Beau's management chose to use Informatix for their online "prints" and marketing needs not only because of our versatile services, but also because of the simplicity and convenience of their local phone and email support.

Informatix wishes to congratulate Le Beau Day Spa on their recent awards and wish them the best as they continue to grow and prosper in a competitive industry.

 

 

Braemac provides hands-on expertise in technology, parts, and engineering, but when it comes to generating marketing materials and keeping in touch with clients, this tech giant turns to Informatix. In addition to managing Braemac's e-newsletters and seminar needs by creating custom registration materials, forms, and invitations for their events, we also create, collate, and distribute their monthly email newsletter, informing clients of their service offerings and maintaining crucial contact with businesses around the world.

 

Technology experts at Braemac prepare the text and images for their mailings and then we handle the rest, designing a newsletter spread that showcases the organization's expertise. By acting as an "online print shop" for companies like Braemac, we deliver an essential service that saves our clients countless hours of work and produces a top-quality product that they're proud to share with their customers.

 

 

Recently, Informatix has been given the opportunity to work with Infinite Technology Solutions to develop their image and identity, through changes to their website and branding. We've provided this forward-thinking firm with a new look and easier navigation on their site, while also improving their SEO and SEM and fine-tuning their Google Adwords campaign to bring in more qualified prospects.

Infinite Technology Solutions has also taken advantage of our Joomla CMS set up, a system that allows them to manage their own website content and update their pages with new information and graphics as needed. We're pleased to partner with Infinite Technology Solutions as they make these changes and step into their new and enhanced web presence.

 

 

The popularity of this first map revealed a need for further geographic products and programs, in which PSMA has become an expert.
Specializing in mapping, statistics, and national data, this public company continues to provide information, maps, and software to sectors of the Australian government, as well as to commercial groups. Today, they are connected with government bodies in New Zealand and Australia, and with virtually every major geographic and spatial mapping organization from Perth to Queensland to Tasmania.

PSMA recently turned to Informatix for help in assessing the usability of their "Lynx" mapping application. We conducted a software usability survey that revealed several issues with Lynx, including bottlenecks in their spatial mapping system, and allowed PSMA to improve the usability of the software and accommodate the needs of their users. We're proud to have assisted this respected group in improving their latest mapping initiative, and wish them all the best in their upcoming ventures.

 

satisfaction at every stage of their interaction with the dealership.

 

For both the sales and service departments, an automated system was developed to send a survey invitation to each customer upon completion of their dealings. Once the survey is completed, the sales or service manager is notified, and any issues are acted upon immediately.

 

Timely management of service issues is paramount to ensuring customer retention. Our custom, automated emails and surveys—as well as the supporting processes and notification systems—are a great example of how we can tailor our programs to suit your company's specific needs.

 

If you have a marketing or customer service issue, chat with an Informatix representative about discovering new ways to service your clients.

For more information on process automation and optimisation click here.

While their product is traditionally homemade, a growth in resources and size allowed the team to handle a greater capacity of orders. It was our mission to ensure that their marketing and sales systems would help set them up for the future.

We started out by re-branding their website and ensuring that their systems could withstand a higher order volume. The Informatix team specialises in both creative and system web development to ensure smooth operations and visual appeal. Our website integration software guarantees secure transactions and detailed tracking.

 

After ensuring the operational side of the business, it was time to attract the right type of customer. Due to the increased resources and ability to handle larger production volumes, Jen's Cookies was interested in marketing their company as a wholesaler to retail and catering companies. The great-tasting, homemade cookies and sweets are sure to bring customers back time and again; the challenge was getting the right message to the right people.

 

We designed a telemarketing campaign as a personal way of introducing Jen's Cookies to the right decision-making person within the target company. From there, the information was entered into an easy-to-maintain database and a personalised introductory email was automatically sent out. Informatix assisted in this process by formulating the script and email, as well as creating the system to collect and store the information and send the first contact email.

While some liken telemarketing campaigns to pestering calls at inappropriate times, if the person you're calling is interested in your product, the right script will help you form an immediate personal connection. By utilising Informatix technology, you can be confident that your campaign will be managed with ease.

 

For more information on our website development services, click here.
To see the wonderful range of Jen's Cookies and place an order, visit www.jenscookies.com.au. 

They didn't want to spend a lot of money on direct mail or PR services.

Instead, they decided that a clear, entertaining newsletter would encourage communication and allow their current clients to easily pass the message onto colleagues, peers, and friends. A regular competition to 'Send to a Friend' would ensure steady growth of their database.

Chez Nous Corporate chose Informatix to design their e-newsletter and manage the database information. They needed a provider with the technology to monitor and report on each newsletter. By adding direct links to the website after each section of the newsletter, they could see who was interested in what information. The recipients who were regularly clicking through to menus and other information were contacted to see if they needed assistance.

From here, Chez Nous Corporate plans to focus on up-selling and promotions through the newsletter, which has proven to be cost-effective, trackable, and efficient. They are also evaluating Informatix's e-commerce technology as a potential way to streamline their ordering system.

For more information on how Informatix can help you design, launch, and analyze your email campaign, click here.
To subscribe to the Chez Nous Corporate Food-E-News, visit www.cheznouscorporate.com.au.

 

Katrina Christ Photography initially approached Informatix to help support and develop their web marketing presence, and we were delighted to provide them with many of our most popular business tools.

Katrina Christ began using our Emailer system to send and post e-newsletters, to promote special offers, update customer profiles, and for their specialized online contact form that prospective customers use to enquire about their services. As the company ramps up for Mother's Day promotions, they're using the automated processes in our Emailer to easily set up special offers.

Our tools are specifically designed to streamline the advertising and awareness of your business' products or services. Contact an Informatix representative to learn more about our well-rounded business services.

For more information on how Informatix can help you design, launch, and analyze your email campaign, click here.
To check outKatrina Christ Photography, visit www.katrinachrist.com.au.

 

When OCA chose Informatix to implement their live chat solution, we were excited to provide a top-tier system that would enable them to optimize their customer service levels, marketing initiatives, and web usability.

 

OCA uses live chat to engage with customers, answer questions, and receive real-time feedback on their services and web accessibility.

 

Our software also allows them to sell directly to customers, streamlining site usability and providing prompt answers to product-related questions. Live chat has been instrumental in helping OCA identify and repair issues with their online sale process, saving them time and money.

 

 

a user-friendly approach to business services from their two locations in Sydney and Parramatta, Australia. 

This specialist firm believes in doing only the work in which its experts excel, leaving more ordinary accountancy work to generalists. Extending that same philosophy in their own business and promotions, they chose Informatix as their dedicated source for e-marketing and email consulting needs. 

Informatix provides full email service to de Vries Tayeh, collating and preparing their monthly e-newsletters from raw data and reports, as well as managing and organizing their mailing lists, email formatting, and deliverability. By delivering total e-marketing assistance, Informatix has helped to promote and preserve this accountancy firm's stellar reputation.

 

 

marketplace and to improve their ability to attract and provide the best candidates.

Whether they're running candidate surveys, customer surveys, or market research analysis to interpret the competitive forces in the business marketplace, Clicks IT Recruitment relies on Informatix for a helping hand.

We're pleased to provide this cutting-edge company with assistance in setting up, promoting, and processing their surveys as they develop the most current and comprehensible recruitment statistics available.

 

 

 

 

 

Because I didn't have the time to make those critical last minute changes to the document I called on the emailer® team, who came to the rescue in my hour of need. They reformatted tables, updated photos, uploaded the entire database and made those pedantic little changes (that some suppliers find completely infuriating) with the minimum of fuss. We got the newsletter out on time (looking magnificent) thanks to the team at emailer®"

 

 

 

We also use the emailer system to speed up new membership applications with online voting as well as keeping all members up to date on meeting dates minutes of meetings and on members own specials or events. The emailer® system is very cost effective and the online support has been excellent from the Team at emailer®. No computer degree is required as is the most user friendly system we tried before signing up with the emailer® system. "

 

 

It has been so much easier to contact our customers so we've done it more often. Customers have spread the word about our business because it's easy for them to do so. We've been able to assess the effectiveness of our campaigns much more easily. We should have started using Informatix ages ago! " 

 

Your suggestions and assistance in the design of the survey were also very insightful and helped ensure the survey was as easy as possible for people to complete. We will definitely be using i-Surveys for our Good Bad Ugly™ benchmarking survey again next year. I highly recommend your services to anyone who needs to conduct important online surveys for their company."